- What does Zoho CRM do:
- Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. It transforms your business with the world’s favorite customer relationship management software.
- Zoho CRM Launch year : 2005
- Company Name: Zoho Corporation
- Zoho CRM Mission: Help businesses of all sizes “sell smarter, better, and faster”
- Zoho Head quarters: Chennai, Tamil Nadu, India
- Zoho US Head quarters: Pleasanton, California, Unites States of America
- Zoho Founder(s): Sridhar Vembu, Tony Thomas
- Number of Zoho employees: 9000+
- How many people use Zoho CRM: 13 million users
- Zoho CRM revenue: $ 1M-10M
- Number of languages Zoho CRM supports: 26 languages
- Number of organisations that use Zoho CRM: 1, 50, 000+ companies
- Industries using Zoho CRM: Amazon, Ducati, Purolite, OLA, Abu Dhabi Aviation, Netflix, Bose, hotstar
- Number of countries that Zoho CRM has users: 180
- Top country for Zoho CRM usage: United States of America
- Zoho CRM available platforms: Web, Android, iOS
- Apps integrated with Zoho CRM:
- Office 365, G Suite, LinkedIn, Skype, Zapier, SurveyMonkey, PayPal, Zoom, Twilio, Shopify, Slack, Trello, Mailchimp, Dropbox
- Top 5 Competitors or similar products : HelloLeads, Salesforce, HubSpot, SugarCRM, Insightly, Pipedrive
- Key features of Zoho CRM :
- Lead Management, Workflow Automation, Advanced Analytics, Process Management, Marketing Automation, iOS and Android Apps (with business card scanner), Developer Platform
- Awards : PCMag – Winner, Customer Choice & Editor’s Choice, Gartner Peer Insights Customers’ Choice – Best Sales Force Automation Software, GetApp – Best CRM Software for 2019 – Runner Up
- Criticism : Zoho CRM offers a lot of features but the depth of their functionality proves limited as your demands increase and has limited customer support
- + Interesting news:
- Zoho is not venture funded and organically grown.
- Zoho has alleged that Freshworks stole and misused confidential business information.
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