In the recent days, the corona virus – COVID-19, has led to Lockdown and Social Distancing which has eventually changed the life of every individual. This situation has made everyone to adapt a different lifestyle from the routine they follow. Especially, it has changed the working environment for all professionals. Read more…
Customer experience plays a key role in a company’s growth and development. There is no standard way for delivering excellent customer service and each industry has its own way of approaching their customers. In today’s challenging digital world, customers have so many options and they can go to a competitor Read more…
“It is so exciting to be working in Japan!” I still remember the first day I landed in Japan. Everything was very exciting and there was a breath of freshness in the air. But, let me admit, it takes at least a week for your sleep schedule to catch up Read more…
Ever handled a really tough situation that rattled or shook you? Do you find yourself caught up in a situation that doesn’t let you to respond calmly and pushes you to a point where you want to give up? These are the moments when your emotional resilience comes into play Read more…
Everybody in this world has a special love for food and that is why George Bernard Shaw rightly quoted “There is no sincere love than the love for food”. This is because food provides us most of the energy that is required for a body. The food contains necessary nutrients Read more…
Every business is interested in increasing the customer base and accelerating sales. Growing your customer base involves two important aspects that every small business has to string along with. One is getting new customers and the other is retaining the existing customers. To accomplish these two objectives, small businesses are looking for a Read more…
Customer support is a vital part of any product or service offering. It could present challenging as well as rewarding situations. Given the repetitive nature of work, sometimes even well-trained support staff could find it difficult to manage. A motivated support team is bound to provide extreme customer satisfaction and Read more…
As we all know, in today’s trending world, social media has become an important platform to showcase our products and services. With social media presence it’s possible to grow your customer base and sales. These are the common beliefs and sayings in all business. But just take a second and Read more…
Why so much ado about Public Speaking? “Public Speaking is the art of diluting a two-minute idea with a two-hour vocabulary” – John F. Kennedy. Public speaking is the need of the hour. It is a skill that is looked up on. Contrary to many believes, public speaking is easy Read more…
Since the inception of the internet and now till Covid 2019, email is the most widely used form of digital communication. Nowadays email has become a powerful tool in everyone’s professional life as well as personal life, as it seems to be the more convenient way of sending and receiving Read more…
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