With more than 2 billion users worldwide WhatsApp has become the most effective way for many businesses to reach out to their prospects and customers. Many businesses prefer WhatsApp based lead and customer communication as a convenient medium to get more response and eventually more sales.
This was one of the key reasons why HelloLeads Mobile CRM has a prominent action button to connect customers through WhatsApp.
How to open a WhatsApp Business Account?
Any business can open a WhatsApp Business account in just 10 minutes simply by downloading WhatsApp Business App from Google Play Store or App Store and signing up with active mobile number. This is usually referred as Regular WhatsApp Business Account. You can setup a professional WhatsApp business profile to attract leads, prospects and customers for improving sales for your business.
How to generate leads and new customers through your WhatsApp Business Account?
1. Click to Chat:
WhatsApp Business provides a short link, which will redirect to WhatsApp chat box on a click. This short link is used by many businesses to fast track the business – customer connect.
This link is largely used by food and beverage industry, real estate, automobile dealers, medical and dental equipment manufacturers on their websites.
You can get this link from Business Tool menu in WhatsApp Business Settings.
2. Scan QR code to Chat:
In addition to Short Link, WhatsApp also provides a QR code which can be shared as an image through WhatsApp or Email, or it can be used in a print medium to enable customers to scan and send a WhatsApp message.
You can get this QR from View QR Code in Short Link screen and it can be printed in brochures, pamphlets or newspaper Ads.
A study states that customers are more likely to message on WhatsApp to get connected with a business rather than a call.
Once you start getting good number of leads through WhatsApp do not forget Point 3.
3. WhatsApp Lead Management
Remember that leads generated through WhatsApp are hot and highly potential, as they have trusted your business and taken a step to communicate with your business through their personal medium.
WhatsApp Business provides Basic Lead Management with Customizable Labels, but if your business falls in the below segment, you must practice using a CRM that can capture new enquiries from WhatsApp and bring them into your sales process.
Business Segments that must use WhatsApp integrated CRM.
- Real Estate Companies and Reality Agents
- Personal and Medical Insurance Agents
- Vehicle Insurance Agents
- Industries that manufacture machines and machine tools
- Medical equipment manufacturing industries
- Dental Equipment manufacturing industries
- Automobile dealership companies
4. How HelloLeads Simple CRM can help you to manage leads from WhatsApp?
- Automatically Capture new enquiries from WhatsApp to your HelloLeads CRM
- Assign leads to Sales executives added as users in the CRM
- Get on-time follow-up reminders in email and CRM’s mobile App
- Connect to Leads through WhatsApp
- Help Sales Managers track leads
- Enable CEOs to measure Sales Team Performance
Improve your sales by using the power of WhatsApp business account and HelloLeads CRM.
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